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27 September 2023

Scotch Whisky visitor centres become top visitor attraction in Scotland

Scotch Whisky visitor centres become top visitor attraction in Scotland
The SWA has revealed that visitor numbers to Scotch Whisky visitor centres have once again topped 2 million in 2022, but says that these tourism figures are set against backdrop of more challenging 2023 season.

The Scotch Whisky Association (SWA) has revealed that visitor numbers to Scotch Whisky visitor centres throughout Scotland have once again topped 2 million in 2022, which the industry says signals a recovery to pre-pandemic levels. Figures show that Scotch Whisky visitor centres collectively have risen to become the top visitor attraction in Scotland, with footfall more than doubling (114%) compared to 2021. Visitor spend per head at Scotch Whisky visitor centres has risen by 8.65%, with more than £85m spent in total at sites across Scotland’s five whisky regions, up 90% since 2010.

The opening up of international travel following pandemic lockdowns has played a significant role in the recovery of Scotch Whisky tourism, with visitors from the United States, Germany and France – all key export markets for Scotch Whisky – among the top five demographics. Visitors from the UK account for over half of all visitors to Scotch Whisky sites (51%), amounting to more than 1 million people for the first time.

The Scotch Whisky industry employs over 1,100 people at Scotch Whisky visitor centres, many of which are based in rural areas, and investment in Scotch Whisky tourism has totalled more than £300m over the past decade, with a number of new visitor centres having opened. The industry has also seen investment to deliver improved high-quality experiences at existing sites to ensure the expectations of visitors are met.

Despite the 2022 recovery, the 2023 tourism season has been more difficult. The cost-of-living crisis, the impact of the 10.1% tax increase in August, and ongoing infrastructure challenges mean that the positive impact of whisky tourism to the Scottish economy cannot be taken for granted.

The Scottish Government's Wellbeing Economy Secretary Neil Gray MSP said: “The Scotch Whisky industry is extremely valuable to the Scottish economy in terms of production and exports and, as latest figures show, increasingly also for tourism and hospitality.

“Achieving more than two million visits to Scotch Whisky visitor centres in 2022 demonstrates the allure of world-class Scotch Whisky visitor attractions, and the successful efforts of the wider tourism industry to rebuild Scotland’s profile post-pandemic.

Achieving more than two million visits to Scotch Whisky visitor centres in 2022 demonstrates the allure of world-class Scotch Whisky visitor attractions, and the successful efforts of the wider tourism industry to rebuild Scotland’s profile post-pandemic.

- Wellbeing Economy Secretary Neil Gray MSP

“It is heartening to hear that the whisky industry’s investment and innovation in Scotch Whisky tourism have encouraged continued growth. This will help create more jobs, sustains communities and enables visitors and residents to experience the incredible offer we have here in Scotland.”

Mark Kent, Chief Executive of the SWA said: “Scotch whisky forms a key part of the Scottish economy, helping to put Scotland on the map and driving tourism from around the world. Visiting a Scotch Whisky site is an unforgettable experience, and our industry’s focus on delivering a world-class tourism offering is helping to make memories for millions of people who travel to Scotland to discover Scotch for themselves.  The recovery of Scotch Whisky tourism as travel opened back up in 2022 demonstrates the continued global appeal of Scotch Whisky, but this recovery should not be taken for granted.

“Scotch Whisky visitor centres are a key part of the attraction for tourists, with wider benefits seen through regional employment and increased visitor spend in hospitality and accommodation. Tourism is growing for Scotch Whisky, but it needs to be sustainable growth.

“Whilst these are positive figures on the back of significant industry investment, we know that ongoing work is needed to ensure that they can be sustained for the long term. For the Scotch Whisky distilleries operating within rural communities, urgent improvements to infrastructure will not only support needs of those living in and visiting these areas, but the ambitions of our sector to grow, invest and reach net zero. We look forward to continuing our positive relationship with the Scottish Government to ensure that the Scotch Whisky industry can maintain our sector’s success in balance with the priorities of the communities we work in.”

Marc Crothall, Chief Executive of the Scottish Tourism Alliance, said: "It’s great news to read such positive results around a strong return of international travellers visiting our distilleries.

“Whisky tourism plays a vital role in driving the growth and future sustainability of Scotland’s tourism industry. A globally important cultural and economic phenomenon, whisky is a hook that draws thousands of visitors from around the world to our shores, year after year to enjoy uniquely immersive experiences across Scotland’s distilleries.

“The importance of being able to promote and market whisky and whisky tourism in the future should never be underestimated; those who visit distilleries also spend significant sums in our local economies which supports job retention and creation particularly within rural communities.”


Notes and figures

For more information please contact pressoffice@swa.org.uk

 

 

 

Change (2022 vs 2019)

2019

2022

Absolute

%

Visits

           2,160,678

           2,004,918

-       155,760

-7.21%

Total Spend

 £   84,701,754

 £   85,393,294

 £691,540

0.82%

Spend per visitor

 £               39.20

 £              42.59

 £   3.39

8.65%

Tourism Employees

                  1,248

                  1,174

            1,248

-5.93%

 

 Visitors to Scotch Whisky Visitor Centres by Origin (2022)

Rank

Country

No. of visitors

% of total

% of international

 

All

         2,004,918

100%

-

1

UK

         1,023,785

51.1%

-

2

USA

            388,288

19.4%

39.6%

3

Germany

              96,267

4.8%

9.8%

4

Netherlands

              59,793

3.0%

6.1%

5

France

              58,860

2.9%

6.0%

6

Canada

              44,603

2.2%

4.5%

7

Italy

              27,401

1.4%

2.8%

8

Switzerland

              26,481

1.3%

2.7%

9

Australia

              26,324

1.3%

2.7%

10

Ireland

              22,309

1.1%

2.3%

11

Belgium

              21,812

1.1%

2.2%

12

Sweden

              21,252

1.1%

2.2%

13

Spain

              17,063

0.9%

1.7%

14

Denmark

              11,716

0.6%

1.2%

15

India

              10,383

0.5%

1.1%

 

ROW

            148,581

7.4%

15.1%

 

Scotch Whisky Visitor Centre Visits over time (2008-2022)

Year

Visitor numbers

Visitors % change

2022

             2,004,918

114.04%

2021

                936,709

157.26%

2020

                364,108

-83.15%

2019

             2,160,678

7.78%

2018

             2,004,745

6.08%

2017

             1,889,820

11.34%

2016

             1,697,390

5.54%

2015

             1,608,314

6.00%

2014

             1,517,277

6.00%

2013

             1,431,393

10.11%

2012

             1,300,000

0.00%

2011

             1,300,000

1.33%

2010

             1,283,000

1.14%

2009

             1,268,553

2.63%

2008

             1,236,000

 

 

 Top Visitor Attractions in Scotland (2022)

Rank (Scotland)

Attraction

 Total visits

 

 

1

Scotch Whisky Visitor Centres(*)

   2,004,918

 

 

2

National Museum of Scotland

   1,973,751

 

 

3

Edinburgh Castle

   1,346,168

 

 

4

Scottish National Gallery

   1,277,230

 

 

5

Riverside Museum

   1,173,242

 

 

6

Royal Botanic Garden Edinburgh

      996,597

 

 

7

Kelvingrove Art Gallery and Museum

      891,114

 

 

8

National War Museum Edinburgh

      699,178

 

 

9

Edinburgh Zoo

      601,285

 

 

10

The Burrell Collection

      482,984

 

 

Source: ALVA visitor attraction survey (2022)
*SWA analysis from the SWA Scotch Whisky tourism survey (2022). Scotch Whisky visitor centres are not part of the ALVA visitor attraction survey.

 

 
   
   

 

Notes: Aggregate figures were produced primarily from responses to the SWA Scotch Whisky Tourism Survey (2022). The survey was open to all Scotch Whisky visitor centres in Scotland, including the Scotch Whisky Experience, and Johnnie Walker Princes Street, which first opened in 2021. The 2022 survey sample includes data from 45 Scotch Whisky tourism visitor centres. Missing survey responses were imputed using Scotch Whisky distillery visitor numbers from the Scotch Whisky Industry Review (2022) and SWA Scotch Whisky tourism surveys from previous years. Weighted averages from the 2022 Tourism survey were used to extrapolate missing values to obtain a whole industry figure.